Kim Sonafelt, Chief Executive Officer

Kim joined Mainstay as Chief Executive Officer (CEO) in 2018. In her role, Kim provides executive leadership and strategic direction in all aspects of operations – including finance, human resources, information technology, property management, agency communications and fundraising – to ensure Mainstay carries out its mission to the fullest extent. Additionally, she is responsible for the development, management, administration, supervision and evaluation of programs, policies and procedures, and staff.

Kim has worked in human services for more than 30 years and possesses extensive experience in the intellectual and developmental disabilities field. Prior to joining Mainstay, Kim served Merakey – also a leading provider of integrated services to individuals and communities across the country – as their Regional Executive Director of Intellectual and Developmental Disabilities Services.

In addition to her professional achievements, Kim is a proud member of the Mental Health America of Southwest PA Board of Directors, The Provider Alliance Board of Directors, Westmoreland County BH/ID Advisory Committee, Conference of Allegheny Providers Executive Board, Saint Vincent DePaul Society and 100 Women Who Care Pittsburgh.

Kim holds a Bachelor of Arts degree in psychology and Master of Science degree in psychology from California University of Pennsylvania. Additionally, Kim is a Licensed Professional Counselor and Certified Alcohol and Drug Counselor within the state of Pennsylvania.

Christina Graves, Chief Program Officer

Christina joined Mainstay as Chief Program Officer in 2023. As CPO, she is responsible for the continuous development and management of Mainstay’s program efficiency, top-tier quality service delivery, and fiscal accountability, including establishing and enhancing systems and processes for data management, reporting, program outcomes, utilization, and case management. She also oversees the evaluation plan for all programs and services and provides executive leadership for legal, compliance, and regulatory matters.

Christina comes to Mainstay with an extensive career in public sector and non-profit program improvement and policy management. Most recently, she served at Allegheny County Department of Human Services’ Office of Analytics, Technology and Planning as the Senior Manager of Behavioral Health Planning. Utilizing leadership skills with strong grounding in evidence-based decision making, her efforts helped to enact a large-scale change initiative, restructuring Allegheny County’s operating model and allocating millions of dollars to Medicaid-funded behavioral health programs.

When living in New York, Christina worked for the NYC Department of Education in a number of roles including Supervising Attorney, Senior Advisor, Strategy & Policy, and Executive Director, Strategic Planning & Transition Management. As Executive Director, she managed a change initiative that merged the overlapping functions of two city agencies into a single unified organization providing program and social services for families with children up to age five, including Head Start, federal childcare, and state- funded pre-kindergarten.

Christina earned her Juris Doctor from Northeastern University. Additionally, she has a Bachelor of Arts from Oberlin College.

Ned Ochester, Director of Program Operations

Ned Ochester was promoted to Director of Program Operations in 2022. In this role, he provides strategic leadership in service to Mainstay’s mission while overseeing all residential, community, clinical, and employment program operations. Ned is responsible for service delivery, team management, quality improvement, technology management and supports, and program development.

Prior to this role, he led Mainstay’s Community Services for 10 years where he was responsible for Home & Community Supports (Community Participation Supports, In-Home & Community Supports, and Companion Services), Employment Services, Life Sharing, and Supported Living.

Ned joined the organization as a Program Manager in 1995 and has worked in several capacities including Program Manager, Program Coordinator, and Summer Program Director.

Prior to joining Mainstay, Ned worked for a variety of social service providers in Chicago and Western Pennsylvania.

He holds master’s degree in Social Work and Social Policy, and a bachelor’s degree in American History, both from the University of Chicago.

Craig Douglass, Chief Program Officer

Craig joined Mainstay as Chief Program Officer (CPO) in 2021. In his role, Craig provides strategic leadership for all Mainstay programs – ensuring efficiency, quality, stewardship, and an exceptional experience of care so Mainstay can carry out its mission. Additionally, he is responsible for compliance, program development, and building operating capacity for sustainability and growth.

Craig has over 20 years of progressive leadership and consulting experience in community-based healthcare and he has extensive experience in the field of intellectual and developmental disability and autism services. Prior to joining Mainstay, Craig served as Chief Operations Officer for Pittsburgh Mercy, a subsidiary of Trinity Health, where he had responsibility for ensuring the strategic alignment of clinical and administrative operations, designing and implementing population-based behavioral healthcare, driving profitable revenue growth, exercising programmatic vision to increase market share, and fostering collaboration for $110M multi-campus corporation serving 33,000 people annually. Craig is also the principal of CDG Consulting, a firm that specializes in helping organizations navigate the complex world of healthcare compliance, risk management, and service design.

In addition to his professional achievements, Craig volunteers for several community-based organizations including Footbridge for Families, a start-up organization that focuses on emergency financial relief for families facing economic instability.

Craig earned a master’s degree in Public Policy and Management from the University of Pittsburgh. When he’s not on the job, Craig is an avid reader, writer and runner.

Jodie Esper, Chief Financial Officer

Jodie joined Mainstay as Chief Financial Officer (CFO) in 2017. As CFO, Jodie is tasked with implementing the infrastructure and systems needed to support Mainstay’s mission, operations (including facilities, fleet, and information technology), financial objectives, and strategic initiatives. In 2023, Jodie became the CEO of enTRUST Services LLC, a subsidiary of Mainstay that provides comprehensive financial services that enrich the lives of people with disabilities.

Jodie has more than 25 years of accounting experience, with 17 years in a leadership capacity with nonprofit human services organizations. Jodie is passionate about the work as the mom of a son with an intellectual disability. She is an advocate and strong supporter in the disability community.

Jodie received her Bachelor of Science in Business Administration (B.S.B.A.) in accounting, and a Master of Science degree in accounting from Robert Morris University in Moon Township, PA.

Dorothy Gordon, Chief Advancement and Engagement Officer

Dorothy joined Mainstay in 2021 as its Chief Advancement and Engagement Officer (CAEO). In her role as CAEO, she spearheads fundraising, communications, marketing, and community engagement efforts that promote Mainstay’s mission.

Dorothy came to Mainstay with more than 20 years of leadership in the financial management and nonprofit development sectors, within both for-profit and nonprofit organizations.

Prior to joining Mainstay, Dorothy worked as the Executive Director of Development and Communications at Merakey Allegheny Valley School (AVS) in Coraopolis, PA.

In addition to her extensive professional experience, Dorothy is a member of the Association of Fundraising Professionals, the Pittsburgh Planned Giving Council, and 100 Women Who Care – Pittsburgh Chapter.

Dorothy earned her Bachelor of Arts in sociology with an emphasis in business at Franklin & Marshall College and her Master of Business Administration in marketing, finance, and entrepreneurship at the University of Rochester.

Aaron Lucas, Administrative Director

Aaron joined Mainstay as Administrative Director in 2019. As Administrative Director, Aaron is tasked with overseeing operations of facility management, fleet management, strategic development and general administration.

In this role, his responsibilities include acquiring new homes and managing existing ones for Mainstay’s residential services and being actively involved with new business opportunities and program expansions.

Aaron brings an impressive skillset and extensive experience in project and budget management to Mainstay. He previously worked as a financial consultant at Geneva College, as well as an accounting analyst, financial analyst and project manager at BNY Mellon Corporation. He also brings with him valuable experience in the non-profit sector, having most recently held the position of project manager and senior budget analyst at Merakey (Allegheny Valley School), another non-profit organization that provides services to those with intellectual and developmental disabilities.

Aaron received his bachelor’s degree in accounting from Olivet Nazarene University and later went on to get his Master of Business Administration from Geneva College.

Willette Walker, Chief Human Capital Officer

Willette Walker joined Mainstay in 2022 as its Chief Human Capital Officer (CHCO). In her role she supports the organization’s strategic human capital initiatives as a multifaceted leader through organizational development, employee relations, talent strategy and strategic business partnering.

Willette comes to Mainstay with more than 25 years of leadership experience in human resources and organizational development. Most recently, Walker served as EVP of Human Resources at A Second Chance, Inc. where she provided leadership and oversight over the full spectrum of the organization’s human resource functions. In addition to Walker’s previous experience, she spent six years as an educator with Pittsburgh Public Schools where she developed and implemented lesson plans designed to facilitate student learning.

Willette received her bachelor’s degree in political science from Wilberforce University, her JD degree from Duquesne University School of Law and her master’s degree in teaching from the University of Pittsburgh. She is a member of the National Association for African Americans in Human Resources (NAAAHR), Society for Human Resources Management (SHRM), and Pennsylvania Human Resources Association (PHRA). In addition, Willette is a Board Member of Cayuga Centers, a nonprofit organization helping children and families.

Barb Dyer, Director of Quality & Performance Improvement

Barbara joined Mainstay in 2010 as a Community Services direct support professional and was promoted into the positions of Community Services Manager and Community Services Coordinator before accepting the role of Director of Quality & Performance Improvement (DQPI) in 2022. In her role as DQPI, she will provide leadership to assess the needs of the organization to enhance the quality of services and supports and improve the capacity of our colleagues for excellence in care through training, coaching, and continuous quality improvement, all to improve our services and supports while also maintaining quality assurance and compliance with all regulatory requirements.

Since 2015, Barb has been a crisis prevention/staff effectiveness trainer using the Devereux Safe & Positive Approaches Curriculum. In 2019, she completed the three-day workshop on Social Role Valorization (SRV) theory as well as the five-day PASSING workshop. She provides leadership implementing SRV theory at Mainstay as a strategic priority, weaving SRV concepts into the daily practices of the agency. Additionally, she works with advocates at Mainstay encouraging them to use their voices and be decision makers so they can live their best lives. She is keen on facilitating opportunities for community inclusion and advocacy for all people with disabilities.

Prior to joining Mainstay, Barb worked for over 20 years in higher education as a Student Affairs professional where she had responsibilities in the areas of program development, leadership development and training, project management, and quality assurance and assessment.

Barbara earned a bachelor’s degree in Psychology with a focus on Cultural Anthropology from Case Western Reserve University and a master’s degree in Human Services from Murray State University. She currently serves as a member of the board for the Parent Education & Advocacy Leadership (PEAL) Center.

Brian Roche, Director of Facilities

Brian joined Mainstay as the Director of Facilities in 2023. In this role, he facilitates the management of the fleet, and all commercial and residential properties. Brian is responsible for daily facility and fleet matters and supervises the maintenance staff members and independent contractors.

Brian comes to Mainstay with more than 30 years of commercial and residential construction experience working with project managers, homebuilders, business owners, and homeowners.

Prior to joining Mainstay, Brian served as a Commercial Service Carpenter and Project Manager at F5 Facility Services where he oversaw multiple projects at a time and assessed repairs and issues quickly and effectively. He also served as the Owner of Keystone Closet Company—a residential and commercial design build firm—where his responsibilities spanned across all phases of construction including design, framing, drywall, painting, flooring, and more.

Brian holds a Bachelor of Science degree in industrial technology management from California University of Pennsylvania.

Ryan Lemmon, Director of Quality and Performance Improvement

Ryan Lemmon joined Mainstay as the Director of Quality and Performance Improvement in 2023. In his role, he supports Mainstay by providing strategic and operational leadership across all aspects of quality management and guides performance improvement techniques to implement more efficient ways of operating. Additionally, he facilitates a variety of activities that produce outcome-based metrics to enhance the quality of the organization’s services and improve care through training and coaching. Lemmon is also responsible for maintaining quality assurance and ensuring compliance with all accreditation and federal, state, and local regulatory requirements.

Prior to this role, Ryan worked at Waynesburg University where he served as the Institutional Research and Compliance Coordinator. In this role, Lemmon conducted strategic business analyses which generated creative solutions to otherwise complex problems, wrote policies and proposals, informed research methodology, collected data, and completed statistical analyses.

Lemmon has an MBA with a concentration in project management from Waynesburg University, and is a Certified Associate in Project Management. He also has his master’s degree in criminology from Saint Vincent College. Lemmon earned his bachelor’s degree in criminal justice administration and social sciences at Waynesburg University.