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Independence through Innovation

As a Technology First organization, Mainstay is committed to empowering the people we support by integrating technology solutions that enhance their health, wellness, safety, and independence. This focus on innovation is more than a program—it’s our promise to reimagine what’s possible and transform the future of human services.
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Remote Supports
Telehealth
Boundless Opportunities
SHIFT Accreditation

What does it mean to be a Technology First organization?

Being Technology First means that when person-centered supports are being developed, technology is one of the first options we consider—it’s not an afterthought. Guided by the SHIFT framework, we intentionally use enabling technologies—tools and services that promote independence, dignity, and self-determination—to help people achieve their goals.

Technology First at Mainstay goes beyond direct supports. It also shapes how we carry out our administrative and operational duties. From data systems and business intelligence dashboards to communication platforms and streamlined processes, we use technology to work smarter, strengthen collaboration, and stay accountable.

By embedding technology into both our services and our operations, Mainstay ensures that innovation enhances every part of what we do—empowering people, supporting staff, and sustaining our mission.

Remote Supports

Remote supports help the people we work for to live more independently. Each person in our residential program has completed a thorough assessment to determine how technology can help them to thrive. For some this means they access assistance remotely for a portion of their day.  

Mainstay opened its first remote support home in 2022, added its second in 2023, and in 2024, we brought remote monitoring in-house. Partnering with ShiftAbility, we continue to accelerate our technology efforts. The use of remote supports enables people to live more independently, and also permits Mainstay to redeploy team members to support people who require more in-person services.

For More Information

To learn more, complete the referral form and choose “Independence through Innovation.”
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Thriving in a Tech-Enabled Home

Housemates since 2020, Chris, James, and Robert, are living more independently with the help of technology! Read their story from our 2023 year-end newsletter.

Read Our Story
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Improving the Care Experience

Our work with StationMD aims to address the triple aim +1 of improving the care experience, improving the health of persons served, reducing the cost of care, and improving the work life of team members. In 2023, we were honored to have our partnership spotlighted by HealthLeaders.

Read Story

Telehealth

Mainstay partnered with StationMD in 2021 to deliver telehealth by practitioners who specialize in serving people with intellectual disabilities and autism. Through secure videoconferencing and a connected care management tool, people living in all Mainstay residential programs can receive real-time medical consultation to avoid unnecessary trips to the doctor or an emergency room. In 2022, Mainstay expanded our partnership to include Behavioral Health and Psychiatric Telehealth Services. This crucial program provides those who need it with access to psychiatrists who are specially trained to support people with intellectual disabilities and autism and mental health needs.

For More Information
To learn more, complete the referral form and choose “Independence through Innovation.”

Boundless Opportunities

We continually consider ways to enhance a person’s services and support through technology. At Mainstay, technology isn’t just about convenience, it’s a means for enhancing health, wellness, safety, and independence, and it’s crucial for the people we support. The scope of technology is boundless, and we support people as they use a variety of innovations including communication boards, medication dispensers, electric bicycles, bed shakers, mobility aids, tablets, and so much more. Through an assessment tool, we are able to match a person’s skills, interests, and abilities with technology that can help them succeed.

For More Information
To learn more, complete the referral form and choose “Independence through Innovation.”
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Meet Heather

Everyday Mainstay’s Technology Coordinator Heather Lewis is promoting the potential offered by this innovative approach to programs and services.

Read Her Story
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More About SHIFT

SHIFT is an education and accreditation platform that is advancing and standardizing Technology First best practices and programs. SHIFT’s curriculum and accreditation process were created to support organizations and team members within the intellectual disabilities and autism field as they work to adopt a Technology First culture. Pairing people trained with this knowledge with the possibilities offered by technology leads to positive outcomes for persons served, support teams, organizations, and the human services sector.

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SHIFT Accreditation

In 2021, after a 2+ year focus on Technology Solutions, Mainstay became the first Pennsylvania provider to receive the Technology First Accreditation from SHIFT. During 2023, we went through the re-accreditation process through which we developed a comprehensive and dynamic technology plan that is helping us to grow our technology-enabled services. The recertification process also included surveys with people supported and families, staff training, and more. Mainstay has been re-accredited by SHIFT through February 2026.

For More Information
To learn more, complete the referral form and choose “Independence through Innovation.”

Make a Referral

Are you interested in learning more about Mainstay’s programs, services, employment opportunities, events, and more? Complete the Referral Form and we’ll be back in touch soon!

Referral For Services
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Picture Yourself
at Mainstay

Are you looking for a life-changing and impactful career? Join a team that Enriches Lives and Unlocks Potential for people with intellectual disabilities and autism. Check out our opportunities and apply today!

Careers