The program manager/supervisor has responsibility for assigned individuals residing in residential home(s) provided by Mainstay Life Services and is responsible for the general growth, development, and well-being of those individuals. Duties include administrative tasks associated with managing the residential program(s), management and counseling of direct care, and staff development. The program manager/supervisor must have the ability to follow the leadership model and act as the liaison for outside organizations. Involvement in agency committee(s) is encouraged.
Care of Individuals/Administrative Duties:
- Promoting agency philosophy to ensure high levels of individual care through community integration, individual choice and development of individuals’ competencies, while treating individuals with respect and dignity.
- Developing, reviewing, and supervising the implementation of all residential programming for assigned individuals; including ISP program plans and program activities. Ensure that these programs promote the growth of the individuals.
- Maintaining and managing the electronic client records system to ensure proper and timely documentation, reporting, communication, training and attendance.
- Coordinating and completing assessments.
- Participating in interdisciplinary team meetings.
- Providing direct care as required/needed to ensure the safety and well-being of assigned individuals. This may involve providing shift coverage as needed, crisis intervention, providing transportation, and attending medical appointments.
- Ensure medical, emotional and social needs of individuals are met.
- Follow up with medical recommendations as set by regulations.
- Ensure adherence to agency, county, state, federal, and other regulators.
- Maintaining positive and effective relationships with families, other care providers, ISC’s and the general community.
- Maintain required documentation. Ensure accurate record keeping.
- Adhere to agency’s Code of Conduct.
- Ensure accurate and efficient management of all financial records and accounts.
- Ensure a safe, clean, comfortable, and therapeutic living environment through management of all household responsibilities, including employee scheduling, maintenance of home and van, grocery shopping, menu planning, home improvements and house cleaning.
- MAR review; trained as a medication supervisor.
- Review/approve time sheets, leave requests, travel reimbursement, etc.
- Supervise assigned staff, ensuring adherence to agency philosophy, policies, and professional standards, as well as federal, state, and county regulations.
- Supervise the development of employees’ skills and knowledge through orientation, training, and evaluation. Tasks involved include, but are not limited to: performance evaluations, conducting staff meetings, and staff discipline/counseling.
- Develops and maintains all initial and ongoing training related to electronic client records; ensures proper and timely documentation from staff.
- Complete all necessary documentation and submit by appropriate deadlines.
- Responsible for the completion of all other duties as assigned by the Program Coordinator.
- Thirty-seven and one-half hours per week. Schedule encompasses varying days and hours including periodic observation of all shifts.
- Exempt management position.
- On-call on as necessary to meet program needs.
- Bachelor’s degree from an accredited college or university & 2 years work experience working directly with individuals with I/DD, OR Associates degree/60 credit hours from an accredited college/university &
4 years work experience working directly with individuals with I/DD.
- Supervisory and 6400 regulation experience preferred.
- I/DD program manager, supports coordinator, or behavior specialist experience preferred.
- Therap/ECR experience a plus.
- Valid Pennsylvania driver’s license. Use of personal vehicle may be required.