Program Coordinator

Mainstay Life Services is a nonprofit organization providing an array of supports to people with developmental disabilities, and their families. We are committed to assisting the people we support reach their fullest potentials within their communities. We are currently recruiting for a Program Coordinator in the Pittsburgh, PA area.


Primary responsibilities of the program coordinator include supervision and support of designated program managers, an understanding of budgetary considerations and funding sources, participation in the hiring process and staff development, coordination of services with the county, state and other providers, and providing input to establish agency policies. The program coordinator must have the ability to follow the leadership model. Responsible for new hire program orientation and medication trainings.

Program Management and Administration

  • Leads and directs the electronic client records system to ensure proper and timely documentation, reporting, communication, training and attendance.
  • Monitor budgets of each residential program, providing direction to program managers as needed.
  • Monitor resident accounts to ensure that residents have appropriate account balances and are receiving/purchasing needed items.
  • Monitor residential program for compliance with State and County regulations and licensing requirements.

Staff Supervision and Development

  • Participate in the hiring process; provide input into training needs.
  • Provide leadership and direction for assigned staff; give ongoing feedback and complete performance evaluations.
  • Support supervisory staff in the supervision of Community Living Specialists and other staff that provide direct care.
  • Encourage and promote a work environment that values the development and growth of others.

Coordinating Services for Individuals

  • Coordinate the admission, utilization review, and discharge of all program residents.
  • Assist, support and train supervisory staff in the development of ISP’s, resident services, progress reporting, etc.
  • Review progress of individual residents.
  • Serve as program liaison with families, OID, ODP, ISC’s, and other service providers.
  • Coordinate needed consultant services for staff and residents.

Agency Management and Administration

  • Participate in development of agency policies and procedures.
  • Maintain certification as a Certified Investigator; conduct certified investigations, as assigned.
  • Assist in development of new programs; serve as liaison with community and other agencies.
  • Provide input and assist in the monitoring of the agency budget and program expenditures.


  • Responsible for the completion of other duties as assigned by the Director of Residential Operations.


  • Thirty-seven and one-half hours per week. Schedule encompasses varying days and hours including periodic observation of all shifts. On-call as needed.


  • Minimum of five years supervisory/management experience and:
  • Master’s degree plus at least one year experience working directly with individuals with developmental disabilities.
  • Bachelor’s degree plus at least two years work experience with individuals with developmental disabilities
  • Associate’s degree or 60 credit hours plus four years experience working directly with individuals with developmental disabilities.
  • Must be a qualified program specialist according to the 6400 regulations.
  • Valid driver’s license and use of personal vehicle.

To ensure the safety and health of our employees and those we support, Mainstay Life Services requires all employees to be fully vaccinated against COVID-19 or provide exemption for consideration.

Mainstay Life Services is an equal opportunity employer. Qualified applicants who bring diverse perspectives and represent marginalized communities are especially encouraged to apply.

Mainstay Life Services is a drug-free workplace. Candidates are required to pass a drug test prior to beginning employment.