The Community Outreach Specialist for Armstrong/Indiana is responsible for developing and growing services in Armstrong and Indiana Counties.  They will develop relationships with various stakeholders, cultivate referrals, and be the primary representative of Mainstay in these counties.  They will provide direct service through both Home & Community Supports and Employment Services and be responsible for the administrative duties associated each of those programs. They will also serve as a liaison as necessary to facilitate the development of other Mainstay services in these counties.  The Community Outreach Specialist will also have responsibility for training and assisting other Mainstay direct support staff working in these areas.  The Community Outreach Specialist works closely with the Community Services Coordinator and the Associate Director of Employment Services to successfully implement services in these counties.

Care of Individuals

  • Assist individuals to obtain socially valued roles within their community.
  • Monitor supports provided to people in their homes and community with the intent of helping people to have valued social roles.
  • Assist individuals in obtaining competitive employment through career assessment, job development, and job coaching.
  • Promote agency philosophy to ensure high levels of individual care while treating individuals with respect and dignity.
  • Ensure medical, emotional, and social needs of individuals are met.
  • Spend time with the person and their household members. Become familiar with their likes and dislikes, routines, and preferences. Encourage and support the person in ways that will bring out the best in them.
  • Develop and implement strategies based on Social Role Valorization’s (SRV) teachings related to image and competency with the goal of assisting the person in obtaining and/or increasing the Good Things in Life.
  • Plan with individuals, family members and significant others to develop goals that maximize the person’s strengths, increase control over their lives, and help to enhance their opportunities to achieve socially valued roles within the areas of relationships, work, education, recreation, community, and culture.
  • Develop opportunities and expectations for people being supported to be fully engaged in their community and by using their interests, finding roles where those interests and gifts are welcome, and support that person to participate in a meaningful way.
  • Carry a limited caseload providing Home & Community Supports and/or Employment Services.
  • Provide direct support as required/needed to ensure the safety and well-being of individuals. This may involve providing shift coverage as needed, crisis intervention, providing transportation, and attending medical appointments.

Professional Standards/Administrative Duties

  • Display a strong commitment to the accomplishment of the Mission and Vision of the organization
  • Understand, support, and ensure adherence to agency policies and procedures.
  • Understand, support, and ensure adherence to federal, state, and county regulations and guidelines
  • Take the lead in developing and maintaining relationships with key stakeholders in Armstrong & Indiana Counties
  • Communicate effectively and professionally with individuals and their families, advocates, co-workers, other service providers, Supports Coordinators, potential employers, and the general community.
  • Participate in interdisciplinary team meetings.
  • Review and monitor web-based billing and electronic client record systems to ensure proper and timely documentation, reporting, and communication.
  • Complete required progress reports
  • Assist in mentoring and training direct support staff
  • Maintain required documentation, ensure accurate and timely record keeping, and complete all necessary documentation in a respectful and individualized manner.
  • Demonstrate high ethical standards and promote an environment of trust that supports right relationships.
  • Preserve, enhance, and nurture a culture that empowers staff to make positive differences in the lives of the people we support, and where all staff embrace person-centered planning, expanded community living, social connections, citizenship, and other values expressed in Everyday Lives.


  • Serve on Mainstay Life Services committees as appropriate.
  • Complete all other duties as assigned.


  • Thirty-seven and one-half hours per week. Schedule encompasses varying days and hours depending on program needs.  Weekend and evening hours may be required.  On-call on an as needed basis.


  • Bachelor’s degree from an accredited college or university.
  • Associate degree or 60 hours from an accredited college or university and two years work experience working directly with individuals with developmental disabilities; or four years related experience working with developmentally disabled individuals.
  • Any equivalent combination of at least four years of higher education and related work experience.
  • CESP or ACRE accreditation preferred (otherwise must be obtained within 6 months of hire)
  • Supervisory experience preferred.
  • Valid driver’s license and use of personal vehicle.
  • Must be at least eighteen years of age.
To continue providing the highest quality of care to those we support, Mainstay Life Services requires all employees to be fully vaccinated against COVID-19 or provide exemption for consideration.
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Mainstay Life Services is an equal opportunity employer. Qualified applicants who bring diverse perspectives and represent marginalized communities are especially encouraged to apply. Mainstay Life Services is a drug-free workplace. Candidates are required to pass a drug test prior to beginning employment.